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Written by Mick Mooney
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Hillsong Church Ltd ABN 37 002 745 879
(the Church)
and our related entities appreciate that privacy is very important. The
Church has adopted this Privacy Policy as we recognise the right of
people to keep their personal information private. This Privacy Policy
covers the Church's treatment of personally identifiable information
that we collect or hold. Like many other organisations, the Church must
comply with the National Privacy Principles contained in the Australian
Privacy Act when dealing with personal information.
1. The information we collect
The
Church will collect general information about you, such as your
name, address, contact details so the Church can contact you. We may
also collect this and other types of personal information during the
course of dealing with you, for example when you wish to obtain goods
or services from the Church, when you register for conferences or
events, and when you participate in Church activities or complete other
forms. The information collected may include some sensitive information
(as defined by the Privacy Act), such as health information or
information about your beliefs, relevant to the services or assistance
you have requested from the Church. In the interests of security and
safety, and the comfort of the Church community, the Church also
operates video cameras within and around some Church premises.
Where practicable, the purpose for which we collect
personal
information will be made clear at the time of collection. If you do not
provide us with certain information we may be unable to provide you
with access to some of our services or the assistance you have
requested.
Users can generally visit the Church website without
revealing who
they are or other personal information unless they log on, place an
order or register with us. The Church will not collect any personal
information about visitors to the website except when they knowingly
provide it.
2. How we use your information
The
Church will use the personal information we collect for the
purpose disclosed at the time of collection, or otherwise as set out in
this Privacy Policy. We will not use your personal information for any
other purpose without first seeking your consent, unless authorised or
required by law. Generally we will only use and disclose your personal
information as follows:
(a) to establish and maintain your involvement with the
Church, including providing you with newsletters;
(b) to provide the products or services you have requested
from the Church;
(c) to answer your inquiry;
(d) to register you for events, conferences or promotions;
(e) to assist us to make the Church's sites, services and
products more valuable to our community;
(f) for direct promotion of products or services and to
keep you
informed of new developments we believe may be of interest to you. If
we contact you in this way without obtaining your prior consent, we
will provide you with the opportunity to decline any further
promotional communications;
(g) to third parties where we have retained those third
parties to
assist us to operate the Church and provide the products or services
you have requested, such as religious education instructors, catering
and event coordinators, promotions companies, transport providers,
health care providers, website hosts and IT consultants, and our
professional advisers such as consultants, lawyers and accountants. In
some circumstances we may need to disclose sensitive information about
you to third parties as part of the services you have requested; and
(h) to different parts of the Church to enable the
development and
promotion of other products and services and to improve our general
ability to assist Church attendees and the wider community.
3. Access to your information
You can
request access to the personal information that the Church
holds about you by contacting the Church's Privacy Officer as set out
below. We will provide you with access to your personal information
unless we are legally authorised to refuse your request. We may charge
a reasonable amount for providing access.
If you wish to change personal information that is out of
date or
inaccurate at any time please contact us. After notice from you, we
will take reasonable steps to correct any of your information which is
inaccurate, incomplete or out of date. If you wish to have your
personal information deleted please let us know and we will delete that
information wherever practicable.
We may refuse your request to access, amend or delete your
personal
information in certain circumstances. If we do refuse your request, we
will provide you with a reason for our decision and, in the case of
amendment, we will note with your personal information that you have
disputed its accuracy.
4. Security
The Church will take
reasonable steps to keep secure any personal
information which we hold and to keep this information accurate and up
to date. Personal information is stored in a secure server or secure
files.
The Internet is not a secure method of transmitting
information.
Accordingly, the Church cannot accept responsibility for the security
of information you send to or receive from us over the Internet or for
any unauthorised access or use of that information.
5. Changes to this Privacy Policy
The
Church may amend this Privacy Policy from time to time by having
the amended version available at the information counters at the Church
or on our website at www.hillsong.com.
We suggest that you visit our website regularly to keep up to date with
any changes.
6. Contacting us
If you would like any further information, or have any
queries,
problems or complaints relating to the Church's Privacy Policy or our
information handling practices in general, please contact our Privacy
Officer by filling out the form on the enquiries
page, calling +61 2 8853 5353 or writing to The Privacy
Officer, Hillsong Church, PO Box 1195, CASTLE HILL NSW 1765, AUSTRALIA.
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